{"id":427,"date":"2010-06-21T13:27:22","date_gmt":"2010-06-21T20:27:22","guid":{"rendered":"http:\/\/deansmailing.com\/rationalmarketing\/?p=427"},"modified":"2010-06-16T14:32:32","modified_gmt":"2010-06-16T21:32:32","slug":"empathy-improves-response","status":"publish","type":"post","link":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/2010\/06\/empathy-improves-response\/","title":{"rendered":"Empathy Improves Response"},"content":{"rendered":"<p><a href=\"http:\/\/www.boston.com\/bostonglobe\/ideas\/articles\/2010\/05\/09\/the_magic_cure\/\">The Boston Globe<\/a> reported that <strong>62%<\/strong> of patients receiving intentionally fake treatment from <strong>friendly, empathetic<\/strong> doctors reported relief from their irritable bowel syndrome. This high number compared with <strong>44%<\/strong> of a group that got the same fake treatment from <strong>impersonal, businesslike<\/strong> doctors.<\/p>\n<p>Science is confirming that people respond much better to friendliness that demonstrates an understanding of their needs.<\/p>\n<p>How can we help you translate this to your marketing? Do you want to append your <a title=\"List Management\" href=\"http:\/\/www.deansmailing.com\/ListMgt.html\" target=\"_blank\">customer list<\/a> to get a better understanding of who they are? Can we help translate what you already know about your customers into new messages?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Boston Globe reported that 62% of patients receiving intentionally fake treatment from friendly, empathetic doctors reported relief from their irritable bowel syndrome. This high number compared with 44% of a group that got the same fake treatment from impersonal, businesslike doctors. Science is confirming that people respond much better to friendliness that demonstrates an [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[9,24,26,46],"class_list":["post-427","post","type-post","status-publish","format-standard","hentry","category-buying-behavior","tag-consumer-buying-behavior","tag-customer-list","tag-customer-retention","tag-increase-response"],"_links":{"self":[{"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/posts\/427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/comments?post=427"}],"version-history":[{"count":1,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/posts\/427\/revisions"}],"predecessor-version":[{"id":428,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/posts\/427\/revisions\/428"}],"wp:attachment":[{"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/media?parent=427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/categories?post=427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.deansmailing.com\/rationalmarketing\/index.php\/wp-json\/wp\/v2\/tags?post=427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}