To continue with our ideas about building confidence, BNET summarized an interview about building self-confidence and authority during presentations. The idea is that expansive poses (arms wide apart) practiced over a two-minute period before a presentation stimulates higher levels of testosterone, the dominance hormone, and lower levels of cortisol, the hormone associated with stress. Poses, [...]
The Harvard Business Review offered this advice in its “Management Tip of The Day”.
When making a sales or other pitch, no one wants to hear no. In the absence of a yes, you may think that maybe is preferable. But when maybe is a long prelude to no, it can be a waste of time [...]
The Harvard Business Review featured some results from a McKinsey & Company study that found that the “most destructive” failures of business-to-business sales reps are too much contact with customers (35%). Customers want to be contacted, not bombarded. The upside of getting things right is significant: A primary supplier perceived as having a high-performing sales [...]
What is the best way to give advice and feedback? Why do you want to get better at the art of giving good, old-fashioned advice. It is less about the quality of advice and more about the way it’s delivered. The way advice is given can inadvertently increase the receiver’s resistance to hearing it or [...]
Scott Anthony recently wrote a post for the Harvard Business Review on disruptive innovation.
Turning a flaw into a feature is a time honored tradition in the software industry. “It’s not a bug, it’s a feature” dates back at least to the mid-’80s. Turning bugs into features is also a critical skill of the would-be disruptive [...]
This subject line, “Study: E-mail open and click-through rates up in Q4” from BtoB Magazine has us wondering, is this irrational exuberance? They seem to be ecstatic about open rates of emails being up in the fourth-quarter of last year to 22%, up from 20.9% in the fourth quarter of 2008. The study also found [...]
In a prescient post by Harvard Business Publishing on November 19th of last year. They shared information gathered by an Adweek Media/ Harris Poll that found that among US adults 37% say business leaders, 21% say athletes, 18% say TV or movie stars, 14% say musicians, and 10% say former political figures, make the most [...]
Few other selling tools deliver your message with exact precision and impact. The amount of mail in your mailbox everyday attests to the success of this medium (If it didn’t work, your mailbox would be empty!).
Mail works when you’re not. Regardless of what you’re doing, working or playing your direct mail is talking for you. [...]