Pages

Generate Sales Fast

If you’re looking for a reliable way to bring in revenue, the best place to start is by contacting your best customers.

Start by Segmenting Your Customer List

Your best customers are the most likely to purchase. Try dividing by sales or average order size. Analyzing your customers will identify strategic breaking points between groups. When [...]

The 40-40-20 Rule

Ed Mayer is credited with stating the idea that direct marketing success is attributed to:

40% List

40% Offer

20% Everything Else

As we all optimistically look forward and consider fresh marketing approaches, how can we help you?

Is it time to append your customer list with more details that will give you more [...]

Business Database Differences

BtoB Online summarized a study on Sources of B-to-B Data that reveals an evolution in how business data are collected and offered.

“The background for this study is the lack of confidence business marketers have in publicly available prospecting files,” said Ruth P. Stevens, a customer acquisition and retention consultant, Columbia University business professor, and co-author [...]

Get more from Customer Data

DMNews recently talked with experts about the best ways to combine and leverage customer data.

Elissa Tomasetti, VP of marketing, Financial Times, suggested that creating a single view of your customer will allow for better targeting.

Sal Pecoraro, VP of database marketing solutions, Infogroup, advised looking for trends in behavior to refine follow-up with customers.

Dino Michetti, GM [...]

Business to Business Data Management

The Wellesley Hills Group published a study about trends in Lead Generation. They found leads generated by companies fall into one of three categories, 25% were ready to be contacted by a salesperson, 50% of the leads need more “nurturing”, and 25% were not really qualified to be leads.

We want to help you with nurturing [...]

People Still Want Mail

This term got some attention in a few blogs last month. What exactly is a data rock star? A steward who understands both the complex intricacies of data management as well as the larger business challenge. A data rock star can provide guidance on both the IT and business side on how to make the [...]

Loyalty Programs

DMNews reported the efforts of some well know brands to maintain customer loyalty. Retaining customers has taken on renewed focus for many companies recently in an effort to combat reluctance to spend during the recession. Some loyalty programs have become more elaborate and offer more rewards and discounts than in the past.

“Target is looking for [...]

Smarter Selling

The Aberdeen Group published a report of survey results titled: “Sales Intelligence: Preparing for Smarter Selling”. They found that within Best-in-Class companies, an average 52% of sales representatives are currently achieving quota, as compared to a 26% average among Laggard organizations.

Best-in-Class companies see a 9% year-over-year reduction in time sales reps spend searching for relevant [...]

Business to Business Sales Leads

Marketo provided the inspiration for these tips. They propose a process for growing business to business sales leads.

1. Nurture. Lead nurturing is the process of using many channels including the mail, phone, web, email, and other channels to build relationships with qualified prospects who are not ready for sales efforts. Many leads are still in [...]

Courting a Wary Customer

Deliver Magazine and Sid Liebenson suggest three ways to build and maintain loyal relationships when customers are running scared.

Consumers are retrenching, economizing and just plain scared. But as the saying goes, the pessimist sees difficulty in every opportunity, and the optimist sees opportunity in every difficulty.

The recession presents the perfect opportunity to finetune your marketing [...]