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How Much Do We Really Spend?

Most of what we read about marketing is about how to make the most of social networks or how to optimize something. While staying current with technology and using available resources to connect with your customers is very important, most marketers still are not spending a majority of their advertising budgets online, even if your [...]

Political Campaigns

On November 2, 2010 we the people are going to elect 36 U.S. Senators, all 435 House of Representatives and 37 governors. During the coming days, many political candidates and interested parties will use direct mail because it is effective.

The USPS offers special services and some processing differences for political endorsements. Depending on the circumstances, [...]

A Strategy for Tough Times

BNET posted an article in its leadership section titled, “What to Do in a Double-Dip Recession? Grow!” This may sound counter intuitive but it isn’t. There is evidence and research everywhere to support the notion that if you invest in gaining market share when your competitors are just trying to hang on, you will be [...]

Advice for New Ventures May Help Established Businesses Too

The Harvard Business Review offers great short tips in its “Management Tip of The Day”.

These were offered as tips for new fragile ventures. They suggested that knowing these three things would help to manage through this precarious time.

How many days you have to live? Businesses fail because they run out of cash. Knowing exactly how [...]

Advertising is Still Important

The graphic from the previous post about Word of Mouth showed that advertising, including direct mail, is the most important factor of consumer purchasing decisions during the “initial consideration” phase of the purchase decision making process.

Consumers “pull” information to them later in the purchase decision process.

How can we help you use direct mail to help [...]

Word of Mouth Matters

Word of mouth is the primary factor behind 20 to 50 percent of all purchasing decisions.

The power of word of mouth is greatest when consumers are buying a product for the first time or when products are relatively expensive, these factors tend to make people conduct more research, seek more trusted opinions, and take longer [...]

Create Great Feelings

BNET featured a post titled “No Budget? No Problem. How to Do More with Less.” The post highlighted an interview with adjunct professor at the Yale School of Management, Nancy Lublin. She retold a story about a time that President Lyndon Johnson visited NASA headquarters. While there, the President had a brief conversation with a [...]

Saving Money on Air Conditioning is Good for Productivity Too

An ergonomics study at Cornell University found that warm workers work better, chilly workers made more errors. When the office temperature increased from 68 to 77 degrees Fahrenheit, typing errors fell by 44 percent and typing output jumped 150 percent.

This strategy makes sense especially this summer as we all are trying to save wherever we [...]

Bombardment Can Hurt Consumer Loyalty Too

DMNews posted an article about how customer loyalty practices can build brands. American businesses that have the strongest bottom lines right now are those that enjoy the strongest brand loyalty. More and more organizations are searching ways to gain visibility for and engagement with their brands. Marketers have always known the value of brand building. [...]

Too Much Contact to Businesses Can Hurt

The Harvard Business Review featured some results from a McKinsey & Company study that found that the “most destructive” failures of business-to-business sales reps are too much contact with customers (35%). Customers want to be contacted, not bombarded. The upside of getting things right is significant: A primary supplier perceived as having a high-performing sales [...]